.Five9 (FIVN) has actually been rewarded the 2024 Aragon Study Technology Honor for AI Contact Centers as well as called a Leader in pair of Aragon Investigation Entire world rumors: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. The company was actually acknowledged as one of the most strategic provider in the AI Representative Operating systems report.At the core of Five9’s innovation is their eyesight for The NEW CX, where AI Representatives as well as AI-empowered Human being Representatives team up to provide hyper-personalized consumer expertises. The business recently introduced brand new advancements including Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s speculative use of innovation in market evolution and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Investigation Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Representatives AI et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise named a Leader in The Aragon Research Study World for AI Agent Platforms in the ICC, 2025 and also Aragon Investigation Entire World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX Platform, has been called a winner of the 2024 Aragon Analysis Development Honor for Artificial Intelligence Get In Touch With Centers. Also, Five9 has been named a Leader in 2 Aragon Investigation Planet documents: AI Agent Operating Systems in the ICC, 2025, and Intelligent Connect With Facility, 2025. This acknowledgment from Aragon Research underscores Five9’s placement as a forerunner in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 record roles Five9 as the most
key seller rated in
the file, acknowledging Five9 s tactical eyesight for AI-driven technology in CX. At the primary of this development is Five9’s perspective for The brand-new CX where Artificial Intelligence Agents and AI-empowered Human being Representatives team up to deliver hyper-personalized, easy client expertises. Through equipping organizations to deliver transformative consumer interactions while lowering prices and enhancing productivity, Five9 is establishing brand-new criteria for AI-powered answers in the get in touch with facility business.
AI is foundational for producing exceptional consumer knowledge, as well as our team are recognized to be recognized through AragonResearch study as ingenious for our initiatives to drive the intelligent connect with facility ahead, stated Jonathan Rosenberg, Chief Modern Technology Officer and Head of Artificial Intelligence, Five9. Our emphasis has been, and will remain to be actually, aiding businesses deliver those adventures with easy-to-use tools and also capacities. Along with each new technology, our company take a progression for each Five9 as well as for the business overall.
The Aragon Analysis Technology honor pinpoints providers leveraging lofty use of technology to certainly not merely conform as markets alter, but to actively disrupt and notify just how their markets will certainly evolve. Five9 was formally shown with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards ceremony.Five9’s dedication to development, particularly its eyesight for blending AI Agents as well as AI-empowered Human Being Representatives, is setting a new requirement for just how businesses can supply hyper-personalized as well as smooth consumer expertises, said Jim Lundy, Founder, Chief Executive Officer and Lead Expert, Aragon Research Study. This award and also record id improves Five9’s dedication to delivering artificial intelligence advancements for CX.
Earlier this year, the provider presented brand new improvements, featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Brokers, that change the way companies move toward CX, steering much better outcomes for both clients and also brokers. About Five9. The Five9 Smart CX Platform, powered through Five9 Genius AI, delivers a detailed suite of solutions to energy AI-elevated consumer adventures that deliver much better company end results as well as Bring Delight to CX.
Our unified cloud-native offering allows hyper-personalized consumer experiences and additional inspired staff members, creating every consumer interaction even more linked, simple and easy, and also private. Depended on through 2,500 +consumers and 1,400+ companions around the globe, Five9 brings together the energy of AI, our platform, and also our folks to steer AI-elevated CX.For more information, check out www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Legal rights Reserved.
The recognition of an Aragon Investigation honor victor is certainly not an endorsement by Aragon Research study of any provider, product, or even solution. Perspective source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Resource: Five9.
FAQ. What primary honors carried out Five9( FIVN) win in 2024 from Aragon Analysis? Five9 gained the 2024 Aragon Research Development Honor for AI Get In Touch With Centers and was named a Forerunner in 2 Aragon Investigation World files: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Call Center, 2025.
What brand-new AI products performed Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Representatives to transform consumer adventure monitoring.Exactly how carries out Five9’s( FIVN )NEW CX sight effect customer service? Five9’s NEW CX eyesight incorporates artificial intelligence Agents with AI-empowered Individual Agents to provide hyper-personalized, effortless customerexpertises while reducing expenses and boosting productivity.
What was Five9’s( FIVN) calculated role in the Aragon Analysis Globe 2025 document? Five9was set up as the most key provider in the AI Agent Operating Systems in the ICC, 2025 document, acknowledging their important eyesight for AI-driven advancement in CX. When performed Five9( FIVN) get the AragonAnalysis Technology
Award
?
Five9 was officially shown along with the award on December 10, 2024, at the Aragon Transform 2024 awards service.